Last updated: May 14, 2026. We regularly review our policies to ensure the best shopping experience for our customers.
Return Window
30 calendar days from delivery.
Return Eligibility
Items must be unused, in original condition, with original packaging and tags attached.
Non‑Returnable Items
Final Sale or clearance items (clearly marked on the product page).
How to Return
Email info@veja-store.it.com with your order number and reason for return. Do not ship before receiving return authorization.
Return Shipping
Free for all eligible returns. Prepaid label provided. No restocking fees.
Refund Timing
Refund processed within 1 business day after inspection. Your bank may take 5 to 10 business days to post the credit.
Partial Refunds
May apply if an item is used, damaged by the customer, or missing parts.